Posted Date: 10/26/2016Today's mobile workforce is a great thing. Allowing people to work remotely and on the go empowers them to be flexible, thus ensuring that productivity levels are better than ever. The cloud has become every industry's best friend; it connects every worker, whether they're sales teams, call center agents, anywhere developers and IT executives, etc. It no longer matters where you are-home offices, hotels, cafes, subways and trains, airports, cabs and so on-the cloud can keep you connected and working.
Posted Date: 10/26/2016At some point, we must run out of telephone numbers. The 10-digit system we currently use, of area code and seven-digit number, must inevitably stop producing number combinations just shy of the 10 billion mark, though we've likely got quite some way to go before we reach that point. With the growth of cloud-based systems, like cloud-based contact centers, the ceiling starts looking just a bit more inevitable. That's less of a problem for NewVoiceMedia, who recently started working with Voxbone to supply direct inward dialing (DID) numbers to allow for a fully global reach.
Posted Date: 10/26/2016The mobile workforce has certainly changed in the past decade. While we once enjoyed the freedom that the cell phone provided, the increasing connectivity may have us more tethered to the office than we prefer. For some organizations, embracing business VoIP is essential. For others, mobility is one perk they are still trying to manage effectively.
Posted Date: 10/26/2016Access4, a Unified Communication as a Service (UCaaS) provider, brings its solutions to pass through the BroadSoft voice, video and UC platform. They announced last week that they will be joining forces with Vibe Communications, a wholesale- exclusive provider of International Layer 2, Wholesale IP Transit and automated access service aggregation in New Zealand and Australia.
Posted Date: 10/26/2016Information technology market research and analysis firm Frost & Sullivan offers its yearly Best Practices awards to those companies the firm feels have created products or services that will transform the way industries operate.
Posted Date: 10/26/2016Calling all SMBs! I have good news. Has your business kept away from SIP Trunking because you're afraid of using it over the public Internet as a replacement for Primary Rate Interfaces (PRI)? It's okay, you're not alone. A lot of companies haven't made the switch yet because they don't like the idea of not being able to control voice quality over that network. Well, it's your lucky day because nexVortex has teamed up with ADTRAN, Inc. to tackle this very problem, among others.
Posted Date: 10/26/2016Level 3 is the leader in SIP trunking, according to new data from IHS Markit. Meanwhile, CenturyLink and Verizon are tied for second.
Posted Date: 10/26/2016As startups begin to establish themselves and grow, it is critical to have the necessary funding to continue that progress, because without it, even the best ideas won't be able to reach their full potential. With that in mind, Knowlarity Communications has been reported to be in the process of trying to raise up to $40 million for further acquisitions, and to grow its overseas market.
Posted Date: 10/26/2016Broadview Networks offers businesses a number of communications services and tools such as its cloud-based phone system and call recording software. When it comes to installations of whole phone systems, preparation can make or break the entire process, so Broadview has created its new OfficeSuite Readiness Tool that monitors a prospective business's network to determine its ability to handle IP-based communications.
Posted Date: 10/26/2016RingCentral provides cloud-based business communications and collaboration solutions that is in high demand by today's distributed and mobile workforces. This has led to an explosive growth of UCaaS adoption as SMBs and enterprises looks to introduce new levels of efficiency in their organizations. To address this demand and make itself available to a new customer base, RingCentral formed a partnership with Intelisys.